American Well

    Copy Editor, Marketing


    Company Description

    American Well, a leading telehealth platform in the US, is seeking a highly motivated and professional individual with expertise in marketing. At American Well, we believe digital care delivery will transform healthcare. Our mission is to connect and enable providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. We do this by partnering with our clients to deliver video visits over mobile and web. We have doctors, therapists, and specialists on staff to help people get care when and where they need it most.

    Brief Overview:

    The Copy Editor, Marketing will play a critical role in the Marketing department. As a Copy Editor, you will be taking the 1,000-foot view of our content across channels and clients, while simultaneously rolling up your sleeves. We’re looking for someone who’s meticulous, deadline-drive, and can work in a collaborative environment to create engaging content for a range of audiences and industries. Specifically, the Copy Editor, Marketing will:

    Job Description

    Serve as lead editor for Amwell and brands/clients that we work with:

    • Define editorial best practices and style consistency
    • Communicate brand-specific style or process updates, challenges, and concerns to freelance colleagues
    • Write, update, and distribute account-specific brand guidelines

    Edit content for concision, clarity, flow, and voice:

    • Analyze content, determining and performing level of edit necessary, revising, rewriting, and reorganizing as needed
    • Work closely with freelance copywriters to achieve best communication possible
    • Review layouts, assessing how copy works with the overall design

    Verify accuracy of content:

    • We work in a healthcare/medical space, so part of this role will be ensuring accuracy of content (for example, we cannot prescribe ADHD drugs, so should not reference these in our materials)
    • Work directly with internal teams to ensure that content is substantiated by what we can do/offer through telehealth


    • Bachelor’s degree (English or Liberal Arts degree preferred) or equivalent experience required
    • 5+ years of experience in editing and writing
    • Experience managing freelance colleagues or other copywriters
    • Experience working in healthcare space, or on healthcare accounts preferred
    • Experience working in a variety of marketing channels including blogs, SEO content, direct mail, and email

    Desired Profile:

    • Outstanding interpersonal and communication skills, and a “how can we get this done” attitude
    • Scrappy, resilient
    • Think deeply, but also act quickly
    • Curious – no fear of asking question and willing to admit that you don’t know the answer
    • We’re in an industry that is constantly evolving – comfort with ambiguity is very important
    • Low ego, a team player
    • Ability to juggle multiple ongoing projects while maintaining a keen attention to detail
    • Cross-functional team player

    Additional Information

    Your Team:

    Should you join American Well and the Marketing team, you can expect:

    The marketing team is a collaborative, data-driven and creative team comprised of; corporate communications, corporate marketing, client marketing, and consumer marketing. Because American Well is the leader in a fast-growing industry, we have the dual opportunity and challenge of building our brand while we simultaneously educate and excite people about telemedicine. We are the company’s – and our clients – go-to marketing agency. We’re responsible for company branding and promotion, customer utilization and success, prospect and product marketing, as well as supporting client retention and business development through outreach, strategy, content, and events.

    Working at American Well

    American Well is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

    • Unlimited Personal Time Off (Vacation time)
    • 401K match
    • Competitive healthcare, dental and vision insurance plans
    • Free gym access – on-site
    • Prime office space with views overlooking all of Boston
    • Complimentary snacks and drinks


    Job Type : ""
    Education Level : ""
    Experience Level : ""
    Job Function : ""
    Powered By GrowthZone